Why the sync of tracks never ends?

Applies to

Studio

Origin

Audirvāna Remote

Operating System

macOS

Windows

Linux

The sync can be quite long, depending on the number of synced tracks (it will be longer for a hundred thousand tracks than a thousand).

However, if you feel the synchronization is not moving, there is something you can do before you reach out to us.

Check the current synced track

By default, we do not log everything being synced with Audirvāna. However, in cases like sync that are never-ending, the logs are the best way to find what's wrong.

Please read this article to know more about the logs.

Note: If the sync is still never-ending, please create a ticket with the log file as an attachment.